FAQ

The first time you use a new sachet of Kefir powder you should use 1 litre of milk. After that the Kefir is ‘activated’ and you can then use different quantities of milk. Milk volume, including making Kefir in general, is not a precise science, so experiment to find out what works best for you. Be sure to use at least 3 spoons of Kefir from your last preparation.

It is best not to fill any vessel above two thirds full.

The first time you use a new sachet of Kefir powder you should leave it at room temperature for 48 hours, after which the Kefir is ‘activated’. The next time you prepare the Kefir, you can leave it at room temperature for 24 hours. The only time it is left for 48 hours is when you use a new sachet of Kefir.

Between 20º – 28ºC [65º – 82ºF] is good and 22ºC [71º F] is optimal. Yogurt-making incubators should never be used and a warmer spot is advisable if the room temperature falls below 16ºC [60º F].

Kefir is ready when it has thickened and the acidity (the taste) is to your preference. This usually takes 24 hours.

Kefir can be prepared with all types of milk, for example cow’s milk, goat’s milk or sheep’s milk.

Yes, our Kefir Starter Cultures are completely dairy free. You can use soy milk to prepare Kefir however it is more difficult than with milk and some customers fail. Therefore we do not advise this type of milk.

With 1 sachet of Kefir from The Kefir Company you can make Kefir for up to 4 to 5 weeks (35 litres). After that it is best to use a new sachet of Kefir for a clean and healthy ‘new culture’ that is free of foreign bacteria.

Ceramic containers seem to produce the best-tasting Kefir. Glass and plastic can also be used, but it is advised not to place the container in direct sunlight.

We do our utmost best to process your order as quickly as we can. It usually takes 3-4 working days before your order is delivered. Orders placed on Saturdays and Sundays are shipped on Mondays. The above delivery times may differ during bank holidays.

When your order is shipped, we send you a confirmation by e-mail.

We take great care when packaging and delivering your order. Should your order be damaged due to circumstances beyond our control, then please contact us directly and we will find a solution a.s.a.p.

Yes, our product can be ordered via Amazon.co.uk. Click this link